Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why can't I see my "inbox" files from one of my 2 e-mail accounts?

  • 4 antwoorde
  • 6 hierdie probleem
  • 9 views
  • Laaste antwoord deur DeaB

more options

I can see my Gmail Inbox messages, but a second e-mail account has stopped displaying "inbox" messages, although I can see the messages on my iPhone and other "origin" computer for that account. All other folders are visible. Send messages are visible, but not "inbox" messages.

I can see my Gmail Inbox messages, but a second e-mail account has stopped displaying "inbox" messages, although I can see the messages on my iPhone and other "origin" computer for that account. All other folders are visible. Send messages are visible, but not "inbox" messages.

Gekose oplossing

Both the MAC and my IPhone are sync'd to the Outlook account.

What account type - POP or IMAP?

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

Are you saying you don't see the Inbox folder at all, or you don't get any new messages?
What's your account type on both, your phone, and Thunderbird?

more options

I can see the "folders" column, showing an inbox, but no new 'inbox" messages appear in the account on my MAC. Both the MAC and my IPhone are sync'd to the Outlook account.

more options

Gekose oplossing

Both the MAC and my IPhone are sync'd to the Outlook account.

What account type - POP or IMAP?

more options

It is an IMAP server.