Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why did the old version of Flash remain after downloading the new version?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur hschaars

more options

I downloaded the newest version of Flash, but the old version remained in my Add-ons. I tried disabling the older version, but both versions showed as being disabled? Should I leave both versions as activated?

I downloaded the newest version of Flash, but the old version remained in my Add-ons. I tried disabling the older version, but both versions showed as being disabled? Should I leave both versions as activated?

Gekose oplossing

Hello,

Go to your control painel and unistall the oldest version, or unistall both and reinstall the new version:

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Gekose oplossing

Hello,

Go to your control painel and unistall the oldest version, or unistall both and reinstall the new version:

more options

Do all these versions also show on the about:plugins page and do they have a different file path?

You can delete the pluginreg.dat file in the Firefox profile folder to force Firefox to rebuild the plugin registry.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

See Re-initializing the plugins database:

more options

I uninstalled both Flash entries and reinstalled the latest version and everything is OK again.