We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 30.0 Can't download Quicktime from their main link

more options

I've tried on a few different Windows 7 machines running Firefox 30.0.

If you go to Apple's page to download Quicktime, the download starts but nothing downloads. I ended up having to use Chrome to download Quicktime. I disabled pop up blocker and addons, didn't help.

http://www.apple.com/quicktime/download/

I did find that clicking Apple's "view all download versions" link took me to a different page and the download worked fine there. But it doesn't work on Apple's main download button at the link I've posted above.

I've tried on a few different Windows 7 machines running Firefox 30.0. If you go to Apple's page to download Quicktime, the download starts but nothing downloads. I ended up having to use Chrome to download Quicktime. I disabled pop up blocker and addons, didn't help. http://www.apple.com/quicktime/download/ I did find that clicking Apple's "view all download versions" link took me to a different page and the download worked fine there. But it doesn't work on Apple's main download button at the link I've posted above.

Gekose oplossing

That's a known problem. To work around it,

  1. Under Options - General, set "Save files to: (download folder)".
  2. When the download prompt pops up, click the Save File button as quickly as possible, before the web page changes to "Thank you for downloading QuickTime".

Feel free to vote for the report to keep track of any progress, but please don't post comments unless you have technical information to add. See the Bugzilla etiquette page for details.

  • Bug 918000 - Cannot download new version of iTunes from the Apple website
Lees dié antwoord in konteks 👍 1

All Replies (1)

more options

Gekose oplossing

That's a known problem. To work around it,

  1. Under Options - General, set "Save files to: (download folder)".
  2. When the download prompt pops up, click the Save File button as quickly as possible, before the web page changes to "Thank you for downloading QuickTime".

Feel free to vote for the report to keep track of any progress, but please don't post comments unless you have technical information to add. See the Bugzilla etiquette page for details.

  • Bug 918000 - Cannot download new version of iTunes from the Apple website