Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

two other programs lose cursor control when firefox is loaded. Nitro pdf & On Screen Takeoff from On Center software. please help

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Rich99999

Rich99999
Rich99999
more options

two other programs lose cursor control when firefox is loaded. Nitro pdf & On Screen Takeoff from On Center Software. Please help.

When I'm using the programs listed above and firefox is loaded, scrolling in these programs takes me to the edge of the window. I cannot scroll 3 lines as I can when FF is not loaded. I hate to say it, but FF is definitely the culprit.

two other programs lose cursor control when firefox is loaded. Nitro pdf & On Screen Takeoff from On Center Software. Please help. When I'm using the programs listed above and firefox is loaded, scrolling in these programs takes me to the edge of the window. I cannot scroll 3 lines as I can when FF is not loaded. I hate to say it, but FF is definitely the culprit.

Gekose oplossing

Ok, if I may ask, did this also happen when Firefox is in Safe Mode? What this troubleshooting step will do is find out if this is caused by an add on that you have in your profile. Diagnose Firefox issues using Troubleshoot Mode

Also, does this happen on the track pad as well as with an external mouse (if this is a laptop, if not, please ignore)Reset Firefox preferences to troubleshoot and fix problems

Does this happen with accelerated scrolling on? This setting is in Preferences/Options > Advanced > General

Please post back with your results, thank you!

Lees dié antwoord in konteks 👍 1

All Replies (2)

guigs
guigs
more options

Gekose oplossing

Ok, if I may ask, did this also happen when Firefox is in Safe Mode? What this troubleshooting step will do is find out if this is caused by an add on that you have in your profile. Diagnose Firefox issues using Troubleshoot Mode

Also, does this happen on the track pad as well as with an external mouse (if this is a laptop, if not, please ignore)Reset Firefox preferences to troubleshoot and fix problems

Does this happen with accelerated scrolling on? This setting is in Preferences/Options > Advanced > General

Please post back with your results, thank you!

Rich99999
Rich99999 Vraag-eienaar
more options

Logitech set point 6.5. Disabled and no more problem. Thanks for the process to identify if it was FF or an Add-On. I have two rigs that are nearly identical. The other rig hasn't had this problem, so when i compared Add-Ons, Set Point was the difference. The big help was running this rig in safe mode, where it ran without problems.

Thank You, Very Much