Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Link malfunctions in Firefox but not in another browser

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

lipscomb
lipscomb
more options

The "Comment" link on the NPR.org blogs operates as expected in Opera and IE, but not in Firefox.

Try this page, for example:

http://www.npr.org/blogs/13.7/2014/07/16/331974524/what-the-world-needs-now-is-a-new-enlightenment

  • In Firefox, clicking on the "Comment" box simply scrolls the current webpage down to the bottom, without showing the comments section.
  • In Opera, clicking on the "Comment" box opens the comments section.

This has been a problem for the past few months..

Thanks,

Roy Lipscomb

The "Comment" link on the NPR.org blogs operates as expected in Opera and IE, but not in Firefox. Try this page, for example: http://www.npr.org/blogs/13.7/2014/07/16/331974524/what-the-world-needs-now-is-a-new-enlightenment * In Firefox, clicking on the "Comment" box simply scrolls the current webpage down to the bottom, without showing the comments section. * In Opera, clicking on the "Comment" box opens the comments section. This has been a problem for the past few months.. Thanks, Roy Lipscomb

Gekose oplossing

I tried the page. I pressed comments, and the page zoomed down to the first comment.

Lees dié antwoord in konteks 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD
more options

Gekose oplossing

I tried the page. I pressed comments, and the page zoomed down to the first comment.