Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can I retrive my old backup data after resetting my password??

  • 1 antwoord
  • 1 het hierdie probleem
  • 21 views
  • Laaste antwoord deur John99

more options

I have performed a fromat on my system ssd so there is no firefox info/details left on my pc. After install of new firefox I have reset my sync account password not realising that it erease my backup. Is there a chance of retriving it from sync server or is it lost forever? This is not ideal cos I had a lot of bookmarks there and it will be very sad to loose them :(.

Sebastian

I have performed a fromat on my system ssd so there is no firefox info/details left on my pc. After install of new firefox I have reset my sync account password not realising that it erease my backup. Is there a chance of retriving it from sync server or is it lost forever? This is not ideal cos I had a lot of bookmarks there and it will be very sad to loose them :(. Sebastian

All Replies (1)

more options

If you have just created a New Sync account that should be no problem.

Sorry, If you lost your previous details for the New Sync account, or if you deleted or reset that it is gone forever.