Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In firefox, gmail attach file window does not pop up

  • 2 antwoorde
  • 35 hierdie probleem
  • 1 view
  • Laaste antwoord deur squatchy

more options

this always worked until this morning. When I'm running gmail in firefox, now when I compose an email and click on the attach file button, nothing happens--no window pops up for me to select a file. I've tried uninstalling and installing the latest version of firefox, and it hasn't helped. this works fine in IE.

When I click on other buttons in the compose message screen, like to insert a photo, the window pops up fine. It's only the attach file that no longer works.

I've tried looking behind all open windows to make sure attach file window isn't hiding.

this always worked until this morning. When I'm running gmail in firefox, now when I compose an email and click on the attach file button, nothing happens--no window pops up for me to select a file. I've tried uninstalling and installing the latest version of firefox, and it hasn't helped. this works fine in IE. When I click on other buttons in the compose message screen, like to insert a photo, the window pops up fine. It's only the attach file that no longer works. I've tried looking behind all open windows to make sure attach file window isn't hiding.

All Replies (2)

more options

Try allowing pop up windows

Open Menu Options Content (on the top) Click Exceptions... Type mail.google.com in address of website area Click Allow

Try to open attachment window now. Restart FireFox and try adding attachment again.

more options

I had the same issue, just today the Gmail attachment button stopped working. I added the exception to the popup blocker like you said and it's working fine now.