Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can not send message, always ask me password,but my password is right

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur user01229325

more options

I can not send message, always ask me password,but my password is right.

I can receive emails.But I can not send any message. when i send email thunderbird ask me the password,but when i input the right password ,client told me auth error.....

I also remove all password from my setting.But can not resolved.

Is anybody had the same error?Please help me!!!!

I can not send message, always ask me password,but my password is right. I can receive emails.But I can not send any message. when i send email thunderbird ask me the password,but when i input the right password ,client told me auth error..... I also remove all password from my setting.But can not resolved. Is anybody had the same error?Please help me!!!!

All Replies (1)

more options

Incorrect server settings can also cause the password error. i would get a current list of server settings from your email provider and compare those with what you have in Thunderbird.

You need to be looking at the SMTP server settings for send problems.

From the Menu Bar select Tools-Account Settings-Outgoing Server (SMTP)

Select the problem account and use the Edit button to make changes.

No menu bar showing? Press the alt key.

An overly aggressive antivirus software can cause issues too.