Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When returning to home page when retarting (myyahoo.com) I am asked to login again despite having checked the hyahoo screen to keep me logged in. asked

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

Internet explorer allowed this page to reload for 3 or 4 days (after checking the "keep me logged in" option) before asking for another login. This also applies to another yahoo page for email.

The home page that comes up requires another login each time I restart the browser in order to redirect to "MyPage".

Internet explorer allowed this page to reload for 3 or 4 days (after checking the "keep me logged in" option) before asking for another login. This also applies to another yahoo page for email. The home page that comes up requires another login each time I restart the browser in order to redirect to "MyPage".

Gekose oplossing

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.

The user.js file is only present if you or other software has created this file and normally it wouldn't be there. You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.

The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

See also:

more options

Thanks - I THINK I resolved the problem -

more options

Gekose oplossing

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.