Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox keeps crashing:

  • 1 antwoord
  • 4 hierdie probleem
  • 11 views
  • Laaste antwoord deur guigs

more options

These are last 6 Crash Reports, my PC also crashes on Explorer. Submitted Crash Reports Report ID Date Submitted bp-9235ae68-02cc-451f-b3c8-47c192140902 9/2/2014 12:45 PM bp-fa3d0d82-5953-42fb-860f-a5c0d2140902 9/2/2014 11:34 AM bp-921191b2-0084-4e52-a07b-78cc42140902 9/2/2014 11:33 AM bp-fe9e9921-f4aa-4479-9274-453d62140902 9/2/2014 11:02 AM bp-476a2c2a-6bad-41cc-9b6b-324f42140902 9/2/2014 11:02 AM bp-6f5009c8-e863-4fc4-bea6-2db202140902 9/2/2014 10:06 AM

These are last 6 Crash Reports, my PC also crashes on Explorer. Submitted Crash Reports Report ID Date Submitted bp-9235ae68-02cc-451f-b3c8-47c192140902 9/2/2014 12:45 PM bp-fa3d0d82-5953-42fb-860f-a5c0d2140902 9/2/2014 11:34 AM bp-921191b2-0084-4e52-a07b-78cc42140902 9/2/2014 11:33 AM bp-fe9e9921-f4aa-4479-9274-453d62140902 9/2/2014 11:02 AM bp-476a2c2a-6bad-41cc-9b6b-324f42140902 9/2/2014 11:02 AM bp-6f5009c8-e863-4fc4-bea6-2db202140902 9/2/2014 10:06 AM

All Replies (1)

more options

Hi dcoltrin, What is happening right before the crash? Also does this happen after updating Firefox and when temporarily disabling your antivirus? Update McAfee and Firewall Settings to Allow Firefox Access

The signatures all have to do with socket streaming which are dedicated connections to sites for media. What website is this happening in? Have you scanned for malware?

All these will tell us whats messing with the stream connection. Thank you!