Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Adblock is not blocking all ads even tho I've set my preferences

  • 2 antwoorde
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur carolwimmer

more options

I installed AdBlock and set my preferences to stop all ads - even the 'acceptable ads' but I continue to have the invasion. If I can't stop this. Firefox will cease to be my preferred browser. I don't want to see ANY ads while I'm on the Internet. It's bad enough that they appear on videos and the side bars. But popping onto the screen where you are trying to work is just plain rude.

I installed AdBlock and set my preferences to stop all ads - even the 'acceptable ads' but I continue to have the invasion. If I can't stop this. Firefox will cease to be my preferred browser. I don't want to see ANY ads while I'm on the Internet. It's bad enough that they appear on videos and the side bars. But popping onto the screen where you are trying to work is just plain rude.

Gekose oplossing

hello, you might have adware present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

hello, you might have adware present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Followed the steps. Hopefully the intrusion will stop. Thanks for the help!