Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

On updating Firefox cannot connect as not connected to internet

  • 1 antwoord
  • 7 hierdie probleem
  • 24 views
  • Laaste antwoord deur guigs

Paul.gifford
Paul.gifford
more options

Unable to connect

Firefox is currently in offline mode and can't browse the Web. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your mobile device's data or Wi-Fi connection.


How do I get it to connect without deleting and reinstalling.

Unable to connect Firefox is currently in offline mode and can't browse the Web. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your mobile device's data or Wi-Fi connection. How do I get it to connect without deleting and reinstalling.

All Replies (1)

guigs
guigs
more options

Hi Paul.gifford, There are a couple of troubleshooting tricks that you can try in order to resolve this issue.

  1. Open a new tab and swipe over to the history panel
  2. Long tap on the entry and remove the cannot connect entry
  3. Close Firefox from the app manager
  4. Toggle the connection on the mobile device if you are on wifi
  5. Open Firefox and open a new tab to the website you were trying to visit.

Did this help?