Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox won't load for installation

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur FredMcD

cheriann1961
cheriann1961
more options

I cannot get Mozilla to download. I am already connected to the internet and it keeps telling me that I am not. Mozilla and Google Chrome will not work but Internet Explorer does. What can I do to fix this problem?

I cannot get Mozilla to download. I am already connected to the internet and it keeps telling me that I am not. Mozilla and Google Chrome will not work but Internet Explorer does. What can I do to fix this problem?

All Replies (2)

ideato
ideato
more options

Hello cheriann1961, boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and then see if that allows to download and install Firefox from the next link :

full installer/all languages : https://www.mozilla.org/en-US/firefox/all/

Probably your security software (firewall, anti-virus) blocks firefox. Try to remove all rules for Firefox from the permissions list in your firewall and let your firewall asks again for permission to get full access to internet for Firefox.


thank you

FredMcD
FredMcD
more options

Network Proxy

Type about:preferences<Enter> in the address bar.

Select Advanced > Network. Look for Configure How Firefox Connects and press the Settings button. Check the settings.