Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

November 2014: FF continually flickers

  • 4 antwoorde
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur Sandees33

more options

Several things occurring with the flickering. One is the flickering seems to interfere with my Google account, i.e. mail, calendar, drive, YouTube, etc. What I mean by that is that I can't often amend my calendar or other items. So I am using Chrome browser for all that and it works good. But I like FF better than Chrome or IE on many levels. So today I reset FF using support instructions and it did nothing to fix the situation. I use FF for all other items like research, and transactions because I hear FF is more secure than other browsers. But I fear FF will someday degrade to disallowing me to do that. What else can I do to fix the situation?

Several things occurring with the flickering. One is the flickering seems to interfere with my Google account, i.e. mail, calendar, drive, YouTube, etc. What I mean by that is that I can't often amend my calendar or other items. So I am using Chrome browser for all that and it works good. But I like FF better than Chrome or IE on many levels. So today I reset FF using support instructions and it did nothing to fix the situation. I use FF for all other items like research, and transactions because I hear FF is more secure than other browsers. But I fear FF will someday degrade to disallowing me to do that. What else can I do to fix the situation?

Gekose oplossing

So some of the support was helpful - thanks Cor-el and Tyler Downer. I am very grateful for your assistance. Some of the info was beyond my pay grade - lol - and didn't understand. So I should have stated I was a novice. At any rate, someone once told me KISS- "Keep it Simple, Sandee!" So I uninstalled Firefox and then re-installed FF and the issue was resolved.

Also, inserting easy-to-find links to a bona fide Mozilla Firefox download would be helpful. I got tricked by one where they not only installed a bunch of junk (even though I chose custom install they snuck in a few) but they also installed an older version of FF. So I had to go back and uninstall all of that too.

Anyway, hope these discoveries were helpful to support folks as well as novices like myself.

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

You are using an extremely old graphics driver, which can be causing this issue. Try updating your graphics driver, Upgrade your graphics drivers to use hardware acceleration and WebGL and then let us know if that helps this situation

more options

Thanks to Tyler Downer - I found this helpful as i should have those updates! however, it is still flickering. So at least we have eliminated one possibility now.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Gekose oplossing

So some of the support was helpful - thanks Cor-el and Tyler Downer. I am very grateful for your assistance. Some of the info was beyond my pay grade - lol - and didn't understand. So I should have stated I was a novice. At any rate, someone once told me KISS- "Keep it Simple, Sandee!" So I uninstalled Firefox and then re-installed FF and the issue was resolved.

Also, inserting easy-to-find links to a bona fide Mozilla Firefox download would be helpful. I got tricked by one where they not only installed a bunch of junk (even though I chose custom install they snuck in a few) but they also installed an older version of FF. So I had to go back and uninstall all of that too.

Anyway, hope these discoveries were helpful to support folks as well as novices like myself.