Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox asks for Flash. I click install. It finds it on my computer but then says cannot load WHY

  • 3 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur ideato

more options

when drop down shows up to install flash player, I click on install. It comes up that It found Flash player on my computer but when I say install, it says cannot install and to do it manually. When I click on that it sends me to the Flash player site which wants me to down load programs.

As I say, I already have Flash player on my system and is automatically updated from time to time. I have checked and it is the latest version available.

Bottom line is how do I get Firefox to use the one I already have on my system? I am not comfortable downloading a program Firefox says I already have .

when drop down shows up to install flash player, I click on install. It comes up that It found Flash player on my computer but when I say install, it says cannot install and to do it manually. When I click on that it sends me to the Flash player site which wants me to down load programs. As I say, I already have Flash player on my system and is automatically updated from time to time. I have checked and it is the latest version available. Bottom line is how do I get Firefox to use the one I already have on my system? I am not comfortable downloading a program Firefox says I already have .

Gekose oplossing

Thank you Ideato

I have downloaded the execute file to my computer and will install off line as I do with most of my installations because at 74 I get confused very easily with too many windows open and things going on at the same time.

If I do it that way I can follow better without getting so lost.

Thank again for such a prompt reply. .

Lees dié antwoord in konteks 👍 2

All Replies (3)

more options

Hello MichaeLgc, there are 2 different version for Adobe Flash Player, one for Internet Explorer and one for other browsers, probably you have the version for Internet Explorer that's why we can not see it in your system details (the flash player plugin for firefox not exist), you can download the latest for firefox from the next link : http://get.adobe.com/flashplayer/


thank you

more options

Gekose oplossing

Thank you Ideato

I have downloaded the execute file to my computer and will install off line as I do with most of my installations because at 74 I get confused very easily with too many windows open and things going on at the same time.

If I do it that way I can follow better without getting so lost.

Thank again for such a prompt reply. .

more options

you are welcome