Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 2 hierdie probleem
  • 17 views
  • Laaste antwoord deur musigirl

more options

I followed the suggestion of Mozilla to reset firefox. After firefox will boot up but then crashes right away. This is the code from my last crash report Crash ID: bp-8ee0f465-7c38-4f3e-b87a-afb192141114 I tried to just reinstall, but that didn't work.

I followed the suggestion of Mozilla to reset firefox. After firefox will boot up but then crashes right away. This is the code from my last crash report Crash ID: bp-8ee0f465-7c38-4f3e-b87a-afb192141114 I tried to just reinstall, but that didn't work.

All Replies (2)

more options

hello musigirl, please remove the facebook photo uploader plugin which is causing those crashes: https://www.ehow.com/how_8575837_remove-facebook-photo-uploader.html

more options

There was no Facebook plugin in the internet plugin folder to remove. This is the most recent Crash ID: bp-e80b67aa-56bb-4ae5-9f6d-f8e0a2141114.