Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am unable to complete an update to Firefox. The process begins but does not complete.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur juliehocking

more options

I have gone through the process of asking Mozilla to update my firefox. It begins to run, and after about 10 minutes, I quit.

Shockwave has not been working very well for me lately, would this be part of the problem?

I have gone through the process of asking Mozilla to update my firefox. It begins to run, and after about 10 minutes, I quit. Shockwave has not been working very well for me lately, would this be part of the problem?

All Replies (2)

more options

Try this:

more options

I downloaded by clicking on the link provided. Firefox Setup 33.1.1.exe appears in the download queue.

I click to open, a little blue circle appears , then quickly goes away.

Nothing else happens.