Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

T'bird stopped sending msg with attachments or save it in drafts

  • 2 antwoorde
  • 3 hierdie probleem
  • 15 views
  • Laaste antwoord deur rickj000

more options

When sending messages with attachments, I get the following error:

Sending of message failed. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting. When I try to save it in Drafts:

Unable to save your message as draft. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting.

There was possibly a Windows update a few days before the trouble.

I can't find 'Temporary Directory' setting and wouldn't know what to do with it if I found it.

When sending messages with attachments, I get the following error: Sending of message failed. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting. When I try to save it in Drafts: Unable to save your message as draft. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting. There was possibly a Windows update a few days before the trouble. I can't find 'Temporary Directory' setting and wouldn't know what to do with it if I found it.

Gekose oplossing

You need to delete the document from the C:\Users\Rick\AppData\Local\Temp\moz_mapi folder.

These folders etc are in the 'AppData' folder which is hidden by default. You can make hidden files and folders visible.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

You need to delete the document from the C:\Users\Rick\AppData\Local\Temp\moz_mapi folder.

These folders etc are in the 'AppData' folder which is hidden by default. You can make hidden files and folders visible.

more options

I could find no document in that folder so I renamed the moz_mapi folder and after a restart that seemed to work. T'bird must have made a fresh one.