Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I make Thunderbird retain more than a week's worth of deleted messages?

  • 4 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur Zenronin

more options

I want to keep all of my deleted messages. Under "Account Settings> Server Settings> Message Storage," I have unchecked "Empty Trash on Exit." But only a week's worth of deleted messages are retained. The missing messages are not under "Archive." I am using an IMAP server through Inmotion.com.

I want to keep all of my deleted messages. Under "Account Settings> Server Settings> Message Storage," I have unchecked "Empty Trash on Exit." But only a week's worth of deleted messages are retained. The missing messages are not under "Archive." I am using an IMAP server through Inmotion.com.

Gekose oplossing

personally I doubt inmotions assertions that their imap server is not configured to delete mail from the deleted folder after a week, after all people using Outlook appear in forums with exactly the same issue from inmotion.

Here is an experiment. Instead of deleting archive (Press A instead of delete.) and see if mail disappears from the archive after a week. My bet not.

Lees dié antwoord in konteks 👍 1

All Replies (4)

more options

Also check: Tools > Account Settings > Disc Space. select: 'dont delete any messages' click on OK


Also: under 'Server Settings' for the mail account uncheck the 'cleanup expunge inbox'

see more info on deleting in IMAP accounts:


There are some servers that automatically periodically empty the Deleted/Trash folder.

more options

Thank you for your response. However, I double-checked, and my settings are already as you describe. And I do not use a public host like Yahoo that would impact Thunderbird.

more options

Gekose oplossing

personally I doubt inmotions assertions that their imap server is not configured to delete mail from the deleted folder after a week, after all people using Outlook appear in forums with exactly the same issue from inmotion.

Here is an experiment. Instead of deleting archive (Press A instead of delete.) and see if mail disappears from the archive after a week. My bet not.

more options

Yep, you were right, Matt. I pushed them and found out they are overriding my settings. I have begun looking for another host that will respect my decisions. Thank you very much.