Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I change my email account's password, Thunderbird deletes all my local copies of my emails

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Matt

TooMuchJavascriptHere
TooMuchJavascriptHere
more options

I have a Microsoft Office 365 account I access through IMAP in Thunderbird. None of the Thunderbird "save local copies/archive/etc." options seem to actually work like they did for my Yahoo POP3 account, which could be related to my real problem, but I haven't tried too hard to fix that because downloading all the emails gives me offline access anyway. Now the real problem:

Whenever I change my password through the Office 365 webpage, the next time I open Thunderbird it tries to access that account before I can stop it, gets the wrong password, and then deletes its entire cache of my emails, so it has to redownload them once I put the right password into Thunderbird. This redownloading takes forever. How can I stop it from deleting them in the first place?

I have a Microsoft Office 365 account I access through IMAP in Thunderbird. None of the Thunderbird "save local copies/archive/etc." options seem to actually work like they did for my Yahoo POP3 account, which could be related to my real problem, but I haven't tried too hard to fix that because downloading all the emails gives me offline access anyway. Now the real problem: Whenever I change my password through the Office 365 webpage, the next time I open Thunderbird it tries to access that account before I can stop it, gets the wrong password, and then deletes its entire cache of my emails, so it has to redownload them once I put the right password into Thunderbird. This redownloading takes forever. How can I stop it from deleting them in the first place?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

delete the password in Thunderbird, before you change it anywhere else.

Thunderbird is not very smart, but it does know if a password is missing from it's store.