Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I keep getting"Download interupted"

  • 2 antwoorde
  • 9 hierdie probleem
  • 3 views
  • Laaste antwoord deur FredMcD

GWE005655
GWE005655
more options

When I try to download the latest version of Firefox I get the message "download interrupted Try again"When I try again the same thing happens. I was hoping the update would allow me to download "Shockwave"

When I try to download the latest version of Firefox I get the message "download interrupted Try again"When I try again the same thing happens. I was hoping the update would allow me to download "Shockwave"

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try this:

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

FredMcD
FredMcD
more options

If you are still having problems, download the full installer using another computer and save the file to a thumb drive.