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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can not access my account under my original ID name

  • 2 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur emptybeeff

theinsider
theinsider
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I can not access my account under my original ID name: Password reset does not work. I have cookies open, checked CAPS - all ok but it does not recognize any password I use, even though I have reset it several time: number and mix of upper and lower case letter. I ahd to open account with my second email address to send this message. Will now exit and see if I can reenter with the new ID/password

I can not access my account under my original ID name: Password reset does not work. I have cookies open, checked CAPS - all ok but it does not recognize any password I use, even though I have reset it several time: number and mix of upper and lower case letter. I ahd to open account with my second email address to send this message. Will now exit and see if I can reenter with the new ID/password

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What account do you mean?

Is this about Sync and the Firefox account or otherwise?

emptybeeff
emptybeeff
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Just my Firefox account, like being able to connect to the Community.