Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Some files have disappeared from pcv archive (MozBackup)

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur christ1

alexander.smyslov
alexander.smyslov
more options

I've made a backup pcv file with MozBackup package (yes, now I know, this software just zips the profile folder, and from now on I surely will do it strongly manually). After reinstalling Windows, I restored TB profile with MozBackup and I didn't see a few subfolders. As far as I know, all the subfolders are stored in the profile like pairs of files (I mean, for example, nnnn.msf and nnnn, the first one is an index file and the second one doesn't have any extention and it contains the emails itself) So, I looked up into PCV file and I found that there are only .msf files (of disappeared subfolders) remain in the archive. Now I'm afraid I've lost emails from those folders permanently.

Some configurational details: my operating system is Win7 (64bit), mail protocol is pop3, the size of my TB profile folder is over than 4Gb, recently I've upgraded TB to version 31.

Why is it happen? How could it be? Is it possible to restore those subfolders and emails? Any thoughts are greatly appreciated.

I've made a backup pcv file with MozBackup package (yes, now I know, this software just zips the profile folder, and from now on I surely will do it strongly manually). After reinstalling Windows, I restored TB profile with MozBackup and I didn't see a few subfolders. As far as I know, all the subfolders are stored in the profile like pairs of files (I mean, for example, nnnn.msf and nnnn, the first one is an index file and the second one doesn't have any extention and it contains the emails itself) So, I looked up into PCV file and I found that there are only .msf files (of disappeared subfolders) remain in the archive. Now I'm afraid I've lost emails from those folders permanently. Some configurational details: my operating system is Win7 (64bit), mail protocol is pop3, the size of my TB profile folder is over than 4Gb, recently I've upgraded TB to version 31. Why is it happen? How could it be? Is it possible to restore those subfolders and emails? Any thoughts are greatly appreciated.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Most likely the now missing mail files were not in the PCV archive in the first place (for whatever reason). I do not use MozBackup, but I believe a user can (or has to) choose what items are to be included in the backup.

You may look at the MozBackup support site for anymore details. http://mozbackup.jasnapaka.com/support.php

Unless you still find those missing mail files in another backup I'm afraid they are gone.