Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

On opening a new tab a message in the tab says "Problem loading page". 'Startup' settings under 'General' in 'Options' are set to default.

  • 1 antwoord
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur guigs

AsifSyed
AsifSyed
more options

Whenever I open a new blank tab in Firefox a message in the tab says "Problem loading page".

The message on the browser screen says: The address isn't valid The URL is not valid and cannot be loaded. 

* Web addresses are usually written like http://www.example.com/
* Make sure that you're using forward slashes (i.e. /).

I have the same problem whenever I click on "Sign in to Sync".

The new tab opened by Firefox has the same message - "Problem loading page" - in the tab.

The 'Startup' settings under the 'General' tab in 'Options' are set to default.

I have attached a screen shot of the browser window.

Whenever I open a new blank tab in Firefox a message in the tab says "Problem loading page". The message on the browser screen says: The address isn't valid The URL is not valid and cannot be loaded. * Web addresses are usually written like http://www.example.com/ * Make sure that you're using forward slashes (i.e. /). I have the same problem whenever I click on "Sign in to Sync". The new tab opened by Firefox has the same message - "Problem loading page" - in the tab. The 'Startup' settings under the 'General' tab in 'Options' are set to default. I have attached a screen shot of the browser window.
Aangehegde skermkiekies

All Replies (1)

guigs
guigs
more options

Hi,

It sounds like a setting was changed on your new tab page. These changes are usually caused by third-party toolbars or add-ons. I understand that you would like to know how to change it back. Not a problem, please follow the steps below:

  1. In the Location bar, type about:config and press Enter. The "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise! to continue to the about:config page.
  3. Type browser.newtab.url in the search box to find it on the list.
  4. Double-click on browser.newtab.url and type in about:newtab in the window that pops up.

Restart Firefox and open a new tab to make sure the change was made. If there is any issues with plugins please also see: Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Please post back with your results, we are happy to help.