Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Need help restoring my old thunderbird emails from before..all of them including archived ones

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

more options

I had to refresh my laptop because there were things i couldn't correct or undo and i had to reinstall all my apps/programs as well including Mozilla Thunderbird.I now need help restoring all the lost emails in that profile or account there cause they are gone including 2 archived folders that had a lot of important stuff from 2014 and 2015..can anyone help me?I refreshed my pc a while ago. Could the folders still be there?In the future should i have to refresh my pc again should i use moz backup?

I had to refresh my laptop because there were things i couldn't correct or undo and i had to reinstall all my apps/programs as well including Mozilla Thunderbird.I now need help restoring all the lost emails in that profile or account there cause they are gone including 2 archived folders that had a lot of important stuff from 2014 and 2015..can anyone help me?I refreshed my pc a while ago. Could the folders still be there?In the future should i have to refresh my pc again should i use moz backup?

All Replies (1)

more options
I now need help restoring all the lost emails in that profile

You can only restore something you backed up before.

In the future should i have to refresh my pc again should i use moz backup?

You should create backups of your profile on a regular basis. In fact you should have done that prior to do the refresh. It doesn't matter how to create the backup, using MozBackup is one way to do it. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring