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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Welcome panel leaves white box in Thunderbird GUI: how to fix?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur finitarry

pbpearman
pbpearman
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After a reboot, I opened Thunderbird 13.4.0 on my Mac Pro (Mavericks) to find that the Welcome Panel disappears to leave a corresponding white area on Thunderbird. See the attached screenshots. Starting in safe mode fixes the problem. I deactivated all add-ons and did a normal T-bird start, but the Welcome panel and obscuring white area re-appear as before. I tried deactivating hardware acceleration, by going into config and changing both gfx.direct2d.disabled layers.acceleration.disabled to TRUE. Surprisingly, I only found the second of these entries, changing it to TRUE and restarting Thunderbird. To no avail, the welcome screen and its problem still occur. The white area obscures the GUI independent of whether Inbox, Drafts, or other items in the left-hand panel are activated. Any suggestions on what I should do?

After a reboot, I opened Thunderbird 13.4.0 on my Mac Pro (Mavericks) to find that the Welcome Panel disappears to leave a corresponding white area on Thunderbird. See the attached screenshots. Starting in safe mode fixes the problem. I deactivated all add-ons and did a normal T-bird start, but the Welcome panel and obscuring white area re-appear as before. I tried deactivating hardware acceleration, by going into config and changing both gfx.direct2d.disabled layers.acceleration.disabled to TRUE. Surprisingly, I only found the second of these entries, changing it to TRUE and restarting Thunderbird. To no avail, the welcome screen and its problem still occur. The white area obscures the GUI independent of whether Inbox, Drafts, or other items in the left-hand panel are activated. Any suggestions on what I should do?

All Replies (2)

pbpearman
pbpearman Vraag-eienaar
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Oops, screenshot upload failed. Here are the screen shots. By the way, if I open a mail in its own tab, there is no problem. But return to showing Inbox or Sent and the blank area is still there. I also unchecked the 'show Start Page' in Preferences > General. This removes the start page graphic, but the white area remains. I tried opening a new window, but the new window is also afflicted. In View > Layout, I selected classic view, instead of wide view. The problem appears to be specific to wide view. Vertical view is also not affected. For my part, I'd be very happy just to use classic view, but then maybe the display under wide view should be fixed, or the option removed.

Gewysig op deur pbpearman

finitarry
finitarry
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Do you really need to see the welcome page? You can disable it if not. From about:config (Preferences > Advanced > General > Config Editor), change this setting:

  • mailnews.start_page.enabled -> false