Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

HOW COME FIREFOX CANT OPEN EMAIL FROM GOOGLE? I KNOW ITS AVAILABLE, I CAN OPEN IT WITH IE 11 BUT IE REALLY SUCKS AND WITH MY OLD XP MACHINE , FIREFOX WORKED OK

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

let's face it, MS 8.1 and MS IE are both really bad compared to Firefox when it works, but since I've switched to MS 8.1 (64 bit) I haven't been able to get Firefox to work 100%.

let's face it, MS 8.1 and MS IE are both really bad compared to Firefox when it works, but since I've switched to MS 8.1 (64 bit) I haven't been able to get Firefox to work 100%.

All Replies (2)

more options

Could you please provide more information with exact issues you're having? You mean Firefox isn't opening your GMail site?


Kind regards,

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window