Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox is extremely slow in printing.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur guigs

docbzk25
docbzk25
more options

I click on Print or use ctrl-P and it takes about 21 seconds before the print dialog box comes up. When i click on the Print button in the Print dialog box, it takes another 21 seconds before printer actually starts. Doesn't do this in other applications. takes just a second or two in them. I have tried your printer reset approach. no difference.

Using Win 7 and firefox 36.01 Brother laser printer

I click on Print or use ctrl-P and it takes about 21 seconds before the print dialog box comes up. When i click on the Print button in the Print dialog box, it takes another 21 seconds before printer actually starts. Doesn't do this in other applications. takes just a second or two in them. I have tried your printer reset approach. no difference. Using Win 7 and firefox 36.01 Brother laser printer

All Replies (2)

curtisa
curtisa
more options

Hey docbzk25,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
  1. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

guigs
guigs
more options

One other pointer I would add is to go through the basic troubleshooting for Firefox printing issues: