Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In "Options" I do not have a default search engine and does not let me install one, how do I resolve it?

  • 1 antwoord
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

Hectorps
Hectorps
more options

I don't have any serch engine, and if I want to install it from the web page, i click the "+ Add to Firefox" icon and it doesn't do anything. Also, if I write a web adrees at the adress bar, it doesn't work.

I've already tried to uninstall and install it again, and it doesn't fix it.

I don't have any serch engine, and if I want to install it from the web page, i click the "+ Add to Firefox" icon and it doesn't do anything. Also, if I write a web adrees at the adress bar, it doesn't work. I've already tried to uninstall and install it again, and it doesn't fix it.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.

If not then you need to reinstall Firefox. You can delete the Firefox program folder to do a clean reinstall. You can find the full version of the current Firefox 36.0.4 release in all languages and for all operating systems here:

Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default. You can use this button to go to the currently used Firefox profile folder:

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.

You can check for problems caused by extensions.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.