thunderbird handing on emails with an attachement
This morning thunderbird just started hanging when I try to access an email with an attachment. I just get 'not responding' and end up shutting down. There's no problem accessing other emails or sending emails with attachments
Any pointers would be appreciated. I use Windows 8.1 with Windows Defender
Thanks
All Replies (2)
Try to start *Windows* in safe mode with networking enabled.
- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still in Windows safe mode, start Thunderbird in safe mode.
- https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?
Thanks for the reply. I realised that emails to other accounts were fine - so I managed to delete the problem emails - I needed to have an email before and after them so I could select across the 3 then deleted all 3 which worked fine. Since then, everything is working fine so it must have been a problem with the particular emails - rather than all attachments. Thanks for the reply. I'll try that if things to pear shaped again