Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

partial or full update doesn't work

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Rea_fox

more options

Hi,

I try to upgrade to the latest version of Firefox (v.37) but (both in partial as in full update) I only see the window asking to run or save the installer and after that "nothing". The installer file "Firefox setup Stub 37.0.1.exe (238kb) is downloaded but doesn't seems to run. On this moment I already deleted the old version, so I have to work with IE

Hi, I try to upgrade to the latest version of Firefox (v.37) but (both in partial as in full update) I only see the window asking to run or save the installer and after that "nothing". The installer file "Firefox setup Stub 37.0.1.exe (238kb) is downloaded but doesn't seems to run. On this moment I already deleted the old version, so I have to work with IE

Gekose oplossing

Copied to desktop, at first installer didn't work, but using: Run as administrator solved it. Thanks for the reply

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

What I found out is that after clicking on the installer, I very briefly see the window with "Extracting" but it closes as quickly as it opens

more options

Try this:

more options

Gekose oplossing

Copied to desktop, at first installer didn't work, but using: Run as administrator solved it. Thanks for the reply