Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Keep getting an "UIComponent is null" error. Closing the browser gets rid of it only for a few days.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Using FF 31.6.0 on a Dell laptop with Win 7. Using a VPN to access my company's network.

While working, the following error will suddenly appear out of nowhere:

UIComponent is null ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #6811

If you click on the OK button to close it, it pops right back up, barring you from updating the window.

If I close the tab, it appears on other tabs too. If I close the browser, it goes away for a few days, then pops up again.

Please help!

Using FF 31.6.0 on a Dell laptop with Win 7. Using a VPN to access my company's network. While working, the following error will suddenly appear out of nowhere: UIComponent is null ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #6811 If you click on the OK button to close it, it pops right back up, barring you from updating the window. If I close the tab, it appears on other tabs too. If I close the browser, it goes away for a few days, then pops up again. Please help!

Gewysig op deur mjmontgo

All Replies (2)

more options

Is there a reason you are using a very old version of Firefox?

Download Firefox Full Installer For All languages And Systems {web link}

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

Are you using a bookmark to reach this page?

If that is the case then the bookmark might be corrupted.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window