Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why am I not able to get my emails?

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur tamjk

Laura.G
Laura.G
more options

Hi everyne!

Im trying to set up my email address with Thunderbird but whenever I try to get my email, I receive the message ' Could not connect to mail server; the connection was refused'

Hi everyne! Im trying to set up my email address with Thunderbird but whenever I try to get my email, I receive the message ' Could not connect to mail server; the connection was refused'

All Replies (1)

tamjk
tamjk
more options

1. Check your internet connection using your browser.

2. Check that the connection settings (e.g. username, password, etc) to your mail server are what they should be. By the way, are you using private hosting or something like Hotmail or Gmail for your email ?