Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

For all "click here" videos attached to emails, the video won't play; help!

  • 2 antwoorde
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur AVNSP3C

AVNSP3C
AVNSP3C
more options

When I click on a video imbedded in an email, it will go to the site and a black video screen appears, but it never plays, nor does a "play arrow" show itself. I'm using Outlook and Windows 7.

When I click on a video imbedded in an email, it will go to the site and a black video screen appears, but it never plays, nor does a "play arrow" show itself. I'm using Outlook and Windows 7.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

If the video is truly embedded in the email you shouldn't be taken to a website. That sounds like an exploit waiting to infect your PC.

AVNSP3C
AVNSP3C Vraag-eienaar
more options

Clicking on the "click here" goes to a website and the screen on which to watch the video is shown. However, there is no "play arrow" to click on...just a black screen.