Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

slowness in deleting or moving messages

  • 1 antwoord
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

more options

When I move messages to folders or delete messages it takes several seconds to complete the action. I've tried compressing the database, deleting unneeded email and archiving email. None of these actions improved the situation. Also, when I try to look at the account information for my two accounts (I have 2 email addresses but running one instance of Thunderbird) I can not access the account information, as I am denied access.

I have deleted and reinstalled the Thunderbird application but this has not helped either.

thanks

When I move messages to folders or delete messages it takes several seconds to complete the action. I've tried compressing the database, deleting unneeded email and archiving email. None of these actions improved the situation. Also, when I try to look at the account information for my two accounts (I have 2 email addresses but running one instance of Thunderbird) I can not access the account information, as I am denied access. I have deleted and reinstalled the Thunderbird application but this has not helped either. thanks

All Replies (1)

more options
When I move messages to folders or delete messages it takes several seconds to complete the action.

What is your anti-virus software?

I can not access the account information, as I am denied access.

I have no idea what you're talking about. Can you provide a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem