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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes nonstop

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here are the last 6 reports, these crashes are driving me nuts, any help would be appreciated, thanks.

Report ID Date Submitted bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM 4385d91e-8d11-43c5-b116-9a2a7ac0e586 6/7/2015 5:07 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM 171f3bb1-20fb-4924-950e-a6ec873d9090 6/7/2015 4:37 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM

here are the last 6 reports, these crashes are driving me nuts, any help would be appreciated, thanks. Report ID Date Submitted bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM 4385d91e-8d11-43c5-b116-9a2a7ac0e586 6/7/2015 5:07 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM 171f3bb1-20fb-4924-950e-a6ec873d9090 6/7/2015 4:37 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM

Gewysig op deur cor-el

All Replies (10)

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for issues caused by plugins and set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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The four linked crash reports are very diverse. The only commonality appears to be that between 50% and 54% of system memory was in use. I wonder whether there might be a memory hardware issue that Firefox keeps stumbling over? Windows XP didn't include a memory diagnostic, but your security software suite might have one. If not, you can use the open source memtest86 or memtest86+ tool. Those are little more involved because you need to have them run at boot time instead of Windows.

Something to maybe look into later if no other explanation turns up.

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ok, here is a bigger list, i hope this helps, thanks in advance! bp-cfc62080-3761-4ceb-836f-ac95c2150608 6/7/2015 8:57 PM bp-ce75eaa0-da89-4215-948e-8da7b2150608 6/7/2015 7:37 PM bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM bp-1523e612-bfef-4ba0-b6e2-f14402150607 6/7/2015 9:36 AM bp-c29e272a-59a3-4708-8eb4-4b3822150607 6/7/2015 9:23 AM bp-5e8b01f1-715b-48bc-b875-4d4f42150607 6/7/2015 9:20 AM bp-d4306118-a14b-4133-895e-6c65f2150607 6/7/2015 9:19 AM bp-bb8b26e3-55b8-44df-b4c9-fc8b62150607 6/6/2015 10:56 PM be451b24-8fc1-4d00-ab9e-6deef70e58cd 6/6/2015 8:57 PM bp-b10d0ea2-ca7d-4407-bfea-9700e2150607 6/6/2015 8:01 PM bp-68aa6eef-aadd-4526-9538-eb0e52150606 6/6/2015 6:57 PM bp-4644916b-b8fc-4d94-b469-a4ebc2150606 6/6/2015 6:56 PM bp-d94fc9e9-8c95-4b52-910e-011862150606 6/6/2015 6:55 PM bp-630ceef9-b362-4d9b-bbe1-3e0af2150606 6/6/2015 4:19 PM bp-fe4a9df6-7b4a-425e-9b9f-eb9d32150606

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Hmm, more diversity. A few definitely are related to the JavaScript compilers. Did you try running for a few hours in Firefox's Safe Mode to see whether Firefox is stable there? Safe Mode disables the JavaScript compilers.

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You might also try pausing the avast! Web Shield feature for a time and see whether that makes any difference. I saw the steps on a "fan site":

http://www.getavast.net/support/turn-off-shields (section 2.1)

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Thanks to all of you for your advice and help. I had turned off avast earlier and followed cor el's advice from up top, I ran this evening for about 4 hours with no problems and thought i had this thing beat when these two just shut me down back to back:

bp-fd0da372-8cf1-4b8b-bca3-4bcbe2150608 6/8/2015 12:47 AM bp-f7ff2e13-8ba5-4a9d-9647-591702150608 6/8/2015 12:47 AM

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did some more reading and pulled this off the crash report, if this helps??? It was under related bugs

   1112741NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*)
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Java Downloads for All Operating Systems


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

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Hi mark103701, both of those crashes referenced using the JavaScript just-in-time (JIT) compiler. You might try running in Firefox's Safe Mode for a time to see whether Firefox is stable there (the compilers are disabled in Safe Mode).