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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Trying to remember what my User Name for Mozilla is.

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I had to get a new Android phone. I am trying to add my Mozilla email onto my phone as it was on my old phone. However, when I input my User Name (I know my password is correct) I get a response that one or the other is not recognized.

I had to get a new Android phone. I am trying to add my Mozilla email onto my phone as it was on my old phone. However, when I input my User Name (I know my password is correct) I get a response that one or the other is not recognized.

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There is no such thing as Thunderbird email. Email accounts, usernames and passwords are administered by email providers. Thunderbird is email client software and not a provider. Contact your provider to sort out the details of your account.

The username is listed in the server settings of Thunderbird. You can view those settings and see what it is. You can also go to your providers web mail site and test your username and password.