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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

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My Firefox application keeps unexpectedly crashing. This most commonly occurs immediately at start up. I have tried running malware software to detect malicious software, I have tried uninstalling and re-installing firefox, and I have also tried "refreshing" firefox. The problem occurs in safe mode as well.

Crash ID: bp-a225096d-fb81-4ca8-a29b-86f712150622

My Firefox application keeps unexpectedly crashing. This most commonly occurs immediately at start up. I have tried running malware software to detect malicious software, I have tried uninstalling and re-installing firefox, and I have also tried "refreshing" firefox. The problem occurs in safe mode as well. Crash ID: bp-a225096d-fb81-4ca8-a29b-86f712150622

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This crash signature is related to a bug from the past that had something to do with a Yandex toolbar. Do you have this installed? If so, please try to start Firefox with the profile manager in order to start it without the toolbar:

Also what is the locale install version of Firefox?