Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why is auto-fill not working?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 17 views
  • Laaste antwoord deur stharmar

stharmar
stharmar
more options

Hi, my auto-fill used to work and now it doesn't. It's working for my co-worker who goes to the same website to fill out the on-line form. She has the same FF version. It's only the form fields that are affected, address bar and history is fine. My privacy settings in FF are fine but not sure why it still doesn't work.

Hi, my auto-fill used to work and now it doesn't. It's working for my co-worker who goes to the same website to fill out the on-line form. She has the same FF version. It's only the form fields that are affected, address bar and history is fine. My privacy settings in FF are fine but not sure why it still doesn't work.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

I assume that you have checked the settings?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
stharmar
stharmar Vraag-eienaar
more options

Thank you very much for the suggestions but I'm still having the problem.