Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Emails that I have deleted and are not in Trash still appear in full text in global Search. How do I delete them for good?

  • 1 antwoord
  • 4 hierdie probleem
  • 2 views
  • Laaste antwoord deur jemkg

more options

I deleted these emails some time ago. The Trash folder is empty. I wish to delete them permanently but have not been able to locate them in a form that will enable me to do so. They do not show up by using Edit>Find>Search messages. I have made a manual search of all folders but they are not there. I have tested the delete function on a "dummy" email, which also deletes from Trash with no problem but still shows up in global Search, with no location indicated. It appears that there remains a permanent record of every email as a "phantom", even after Trash has successfully cleared. I have looked in the Profiles folder but cannot locate a file where these may be stored, but they must be in a file somewhere on my computer. I would like to know where it is so I can once and for all nuke these undead emails.

I deleted these emails some time ago. The Trash folder is empty. I wish to delete them permanently but have not been able to locate them in a form that will enable me to do so. They do not show up by using Edit>Find>Search messages. I have made a manual search of all folders but they are not there. I have tested the delete function on a "dummy" email, which also deletes from Trash with no problem but still shows up in global Search, with no location indicated. It appears that there remains a permanent record of every email as a "phantom", even after Trash has successfully cleared. I have looked in the Profiles folder but cannot locate a file where these may be stored, but they must be in a file somewhere on my computer. I would like to know where it is so I can once and for all nuke these undead emails.

Gekose oplossing

FIXED by the questioner. I found a file called "global-messages-db-sqlite" in the folder "(User)>AppData>Roaming>Thunderbird>Profiles>jt*****.default". It showed the current date, but I suspect that it updated the orginal search that I ran to locate the files I wanted to delete. (The test email that had seemed to confirm the problem in fact did delete properly; I had deleted it from my Inbox but forgotten to delete it from my "Sent" folder).

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

FIXED by the questioner. I found a file called "global-messages-db-sqlite" in the folder "(User)>AppData>Roaming>Thunderbird>Profiles>jt*****.default". It showed the current date, but I suspect that it updated the orginal search that I ran to locate the files I wanted to delete. (The test email that had seemed to confirm the problem in fact did delete properly; I had deleted it from my Inbox but forgotten to delete it from my "Sent" folder).