Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

McAfee Anti-Spam stopped working in T-bird on 7/19/15

  • 4 antwoorde
  • 5 hierdie probleem
  • 10 views
  • Laaste antwoord deur arbrus

more options

As of 7/19/2015 McAfee Anti-Spam stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 ,Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I spent some time with a McAfee representative who ended up telling me to call back in a few days if the issue didn't resolve itself.

As of 7/19/2015 McAfee Anti-Spam stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 ,Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I spent some time with a McAfee representative who ended up telling me to call back in a few days if the issue didn't resolve itself.

All Replies (4)

more options

Personally I would just remove McAfee, it has made a mess of successive versions of Thunderbird for about 3 years.

See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

more options

Thank you, Matt, I appreciate your reply!

more options

needhelp2011 said

As of 7/19/2015 McAfee Anti-Spam stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 ,Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I spent some time with a McAfee representative who ended up telling me to call back in a few days if the issue didn't resolve itself.
more options

I have this problem too. McAfee was unable to help.