Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The security check provided by reCAPTCHA, will not display the characters

  • 3 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur FredMcD

more options

I am trying to complete a form that require captcha characters to send the information. Those characters are not displayed

I am trying to complete a form that require captcha characters to send the information. Those characters are not displayed

All Replies (3)

more options

Are you blocking 3rd party cookies?

more options

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

more options

Java Downloads for All Operating Systems


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 51 Release date July 14, 2015