Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

On Windows 10, fault message to launch

more options

I upgraded to Windows 10.

I downloaded version 40 Firefox - see attachments. I checked to see is Kaspersky is the problem - it does not seem so - see attachments.

I keep getting fault message that Firefox cannot load my profile.

Please help! I really enjoyed it on Windows 8! I want to continue using it.

Thanks.

Gordon

I upgraded to Windows 10. I downloaded version 40 Firefox - see attachments. I checked to see is Kaspersky is the problem - it does not seem so - see attachments. I keep getting fault message that Firefox cannot load my profile. Please help! I really enjoyed it on Windows 8! I want to continue using it. Thanks. Gordon

Gekose oplossing

When you were posting, the site should have suggested this help article:

How to run Firefox when your profile is missing or inaccessible

Was anything in there helpful?

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

When you were posting, the site should have suggested this help article:

How to run Firefox when your profile is missing or inaccessible

Was anything in there helpful?