Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I stay signed in when I close & reopen Firefox later?

  • 1 antwoord
  • 1 het hierdie probleem
  • 9 views
  • Laaste antwoord deur FredMcD

more options

How do I stay signed in when I close & reopen Firefox later? When I was looking at topics to participate in at support.mozilla.org/en-US/questions it asks to sign in….but wouldn’t accept the stored username and password I’ve had for a long time, & when I tried getting a new password sent via email, …well I never received an email! * (& no....it's not in the junk or spam folder .."This folder has no messages...") So I sent a new email to support@mozilla.com, which gets bounced back, ….the reply includes this “….visit the Mozilla Support website at https://support.mozilla.org/..... & ironically from that link it already had my same stored username and password filled out, & that worked, as I’m using it now! So there must be a solution for all users trying to get help… why won’t Firefox accept the same stored username and password? & if that fails….then why aren’t the username and password recovery emails being sent?

How do I stay signed in when I close & reopen Firefox later? When I was looking at topics to participate in at support.mozilla.org/en-US/questions it asks to sign in….but wouldn’t accept the stored username and password I’ve had for a long time, & when I tried getting a new password sent via email, …well I never received an email! * (& no....it's not in the junk or spam folder .."This folder has no messages...") So I sent a new email to support@mozilla.com, which gets bounced back, ….the reply includes this “….visit the Mozilla Support website at https://support.mozilla.org/..... & ironically from that link it already had my same stored username and password filled out, & that worked, as I’m using it now! So there must be a solution for all users trying to get help… why won’t Firefox accept the same stored username and password? & if that fails….then why aren’t the username and password recovery emails being sent?

All Replies (1)

more options