Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How can I get Firefox and adobe flashplayer to stop being unresponsive?

more options

I play farmville on facebook. My browser/flashplayer is constantly freezing with the message "Firefox is unresponsive". I'm running windows 7. I have the latest versions of both programs, although the older Firefox seemed to work better, but keeps updating itself. Any suggestions are appreciated.

I play farmville on facebook. My browser/flashplayer is constantly freezing with the message "Firefox is unresponsive". I'm running windows 7. I have the latest versions of both programs, although the older Firefox seemed to work better, but keeps updating itself. Any suggestions are appreciated.

All Replies (2)

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Some Flash games are having problems starting up in Firefox 40 with a new setting. I'm not sure yours is that issue, but just in case...

Firefox should automatically install a "hotfix" to turn off that new setting, but you can install it manually in case Firefox hasn't done it yet.

https://addons.mozilla.org/firefox/addon/firefox-hotfix/