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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I click on get new messages (mac) it no longer shows my email address.

  • 2 antwoorde
  • 1 het hierdie probleem
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  • Laaste antwoord deur Meme8

Meme8
Meme8
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I have been using this Thunderbird for a while and won't upgrade my os because I read that Thunderbird won't support the new one. All of a sudden today, when I opened it up after having exited Thunderbird, my inbox didn't come up -- Nothing there. So I clicked on the menu to get my new messages and the two options are grayed out, and where my email address used to be, there is nothing.

I have been using this Thunderbird for a while and won't upgrade my os because I read that Thunderbird won't support the new one. All of a sudden today, when I opened it up after having exited Thunderbird, my inbox didn't come up -- Nothing there. So I clicked on the menu to get my new messages and the two options are grayed out, and where my email address used to be, there is nothing.

Gekose oplossing

Hi, I sent an email reply and then discovered this link at the bottom of the email so I am posting what I emailed: "Hi, I was using a different computer. The computer that I had the issue with is an older MacBook and I don't want to upgrade the operating system on the Mac because I read that the new version of OSX does not support Thunderbird." And I couldn't find my original problem until now. I am sorry I didn't put anything in it to indicate that I was using a Mac. Somewhere I posted or emailed that the problem solved itself after I exited TB (even though I thought I had when I posted the original) then I noticed that the menu item to quit TB was still up there even after clicking several times, so I "Force Quit" TB and then when I restarted my computer, it was as if the problem never existed. Thank you.

Lees dié antwoord in konteks 👍 0

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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The forum identifies you as using Windows 10. So perhaps you could explain that in relation to your statement your not upgrading your operating system.

Meme8
Meme8 Vraag-eienaar
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Gekose oplossing

Hi, I sent an email reply and then discovered this link at the bottom of the email so I am posting what I emailed: "Hi, I was using a different computer. The computer that I had the issue with is an older MacBook and I don't want to upgrade the operating system on the Mac because I read that the new version of OSX does not support Thunderbird." And I couldn't find my original problem until now. I am sorry I didn't put anything in it to indicate that I was using a Mac. Somewhere I posted or emailed that the problem solved itself after I exited TB (even though I thought I had when I posted the original) then I noticed that the menu item to quit TB was still up there even after clicking several times, so I "Force Quit" TB and then when I restarted my computer, it was as if the problem never existed. Thank you.