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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have Windows 10 Pro and now videos will not work with Firefox as the browser.

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  • 1 het hierdie probleem
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  • Laaste antwoord deur FredMcD

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I cannot watch YouTube or other videos after installing Windows 10. The video portion shows a blank, black screen only.

I cannot watch YouTube or other videos after installing Windows 10. The video portion shows a blank, black screen only.

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Your System Details shows no player

Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration