Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

adobe reader dc freezes

  • 1 antwoord
  • 4 hierdie probleem
  • 20 views
  • Laaste antwoord deur the-edmeister

more options

Since installing Windows 10 I find that if I download a pdf file from the internet Adobe Reader DC freezes completely and I have to re-boot to overcome this. PDF files on my computer open OK. (Firefox says my Adobe Reader plug-in is out of date but I understand this is a false alert)

Since installing Windows 10 I find that if I download a pdf file from the internet Adobe Reader DC freezes completely and I have to re-boot to overcome this. PDF files on my computer open OK. (Firefox says my Adobe Reader plug-in is out of date but I understand this is a false alert)

All Replies (1)

more options

It seems that you have two Adobe PDF plugins available for Firefox. Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 15.8.20082

Try getting rid of the older version and see if that solves your problem.