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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In my emails I cant search for old email sent to me after january 2015. I can search older emails but not forward from this date.

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  • Laaste antwoord deur Toad-Hall

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I can use the search bar to look for old emails often. As of jan 15 I cannot search emails after this date. I can search emails older than this but not newer. Please help.

I have looked in the calander of my emails and It stops at jan 15.

Please help.

Guy

I can use the search bar to look for old emails often. As of jan 15 I cannot search emails after this date. I can search emails older than this but not newer. Please help. I have looked in the calander of my emails and It stops at jan 15. Please help. Guy

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Perhaps your search database needs rebuilding. Try this:

Make hidden files and folders visible:

In thunderbird Help > Troubleshooting Information click on 'Show folder' button a new window opens showing contents of profile folder name.

Close Thunderbird now - this is important

Scroll down, locate and delete this file: global-messages-db.sqlite

Start Thunderbird. It will recreate the file you deleted, so allow a little time.

Then try the global search option again.