Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why can't Thunderbird download all messages in IMAP from Outlook (msn.com) account?

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur christ1

more options

I am using Thunderbird Ver. 38.2.0 on a Windows 8.1 computer.

I have been using Thunderbird for years, but just realized that I could use IMAP on an Outlook email account (domain msn.com). I had been using this account with POP, working OK but frustrated that messages that I read or deleted would be downloaded again. I erased the account and installed it again going to IMAP. Thunderbird managed to log in and download some of the e-mails (the account has +4,000 e-mails) but then it would not continue to download all the e-mails. I tried limiting the download option to the last 30 days, but I doesn't download the whole list. It shows in the bottom bar that it is connected and downloading message x of y, but it just cycles. I eventually get a message window flash that says "connection to server timed out". Is this an issue between Thunderbird and Outlook? I manage 3 other accounts, one being a Gmail account with more that 4,000 emails without issue. I assume that if I get some messages the settings are correct, since it is in fact communicating with the email server. Any suggestions on what I can try to get Thunderbird to work? Thank you for reading. jim4ever

I am using Thunderbird Ver. 38.2.0 on a Windows 8.1 computer. I have been using Thunderbird for years, but just realized that I could use IMAP on an Outlook email account (domain msn.com). I had been using this account with POP, working OK but frustrated that messages that I read or deleted would be downloaded again. I erased the account and installed it again going to IMAP. Thunderbird managed to log in and download some of the e-mails (the account has +4,000 e-mails) but then it would not continue to download all the e-mails. I tried limiting the download option to the last 30 days, but I doesn't download the whole list. It shows in the bottom bar that it is connected and downloading message x of y, but it just cycles. I eventually get a message window flash that says "connection to server timed out". Is this an issue between Thunderbird and Outlook? I manage 3 other accounts, one being a Gmail account with more that 4,000 emails without issue. I assume that if I get some messages the settings are correct, since it is in fact communicating with the email server. Any suggestions on what I can try to get Thunderbird to work? Thank you for reading. jim4ever

All Replies (1)

more options

Are those 4000+ messages all in one folder, presumably Inbox?